Privacy Policy

SureCodes24 is committed to protecting your privacy. This policy explains what information we collect when you visit our site, how we use it and what rights you have over your data. We do not sell your personal information to third parties. By using SureCodes24 you agree to the practices described in this policy.

1. Information We Collect

We collect minimal information necessary to operate this website. Depending on how you interact with the site this may include:

• Contact information — your name and email address if you contact us through our contact form.
• Account information — your username and email address if you register for a VIP account on our site.
• Usage data — pages visited, time spent on the site, browser type and device information collected automatically through analytics tools.
• Cookie data — small files stored on your device that help us remember your preferences and improve your experience.
• Push notification preferences — if you subscribe to our push notifications through OneSignal, we store a device token to deliver those notifications.

We do not collect payment information. We do not collect sensitive personal data such as health information, financial account details or government identification numbers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and support requests.
• To deliver push notifications you have subscribed to.
• To manage your account if you have registered on our site.
• To understand how visitors use our site so we can improve it.
• To ensure the security and proper functioning of our website.

We will never use your information to send you unsolicited marketing from third parties or sell your data to advertisers.

3. Cookies

This website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies — required for the site to function correctly, including session management and security.
• Preference cookies — remember your settings such as whether you have dismissed our notification banner.
• Analytics cookies — help us understand how visitors interact with our site so we can improve it.

You can disable cookies in your browser settings at any time. However doing so may affect some functionality of the site.

4. Third Party Services

We use a small number of trusted third party services to operate and improve SureCodes24:

• Cloudflare — provides security, performance and DDoS protection. Cloudflare may process your IP address and request data as part of this service.
• OneSignal — powers our push notification service. If you subscribe to notifications OneSignal stores a device token on your behalf. View their privacy policy at onesignal.com/privacy_policy
• Cloudinary — hosts images uploaded to our site such as company logos.
• Railway — our hosting provider. Our site and database are hosted on Railway's infrastructure.

Each of these services has its own privacy policy governing how they handle data. We encourage you to review them independently.

5. Third Party Links

Our website contains links to third party betting platforms, partner sites and external resources. SureCodes24 is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any external site you visit before providing personal information.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months. Account data is retained for as long as your account remains active. If you request deletion of your data we will remove it within 30 days unless we are required to retain it by law.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure or loss. Our site uses HTTPS encryption, is protected by Cloudflare and our hosting infrastructure is maintained by Railway. However no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

8. Your Rights

Depending on your location you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data.
• The right to withdraw consent where processing is based on consent.
• The right to object to processing of your personal data.

To exercise any of these rights please contact us at contact@surecodes24.com and we will respond within 30 days.

9. Children

SureCodes24 is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. We encourage you to review this policy periodically. Continued use of SureCodes24 after any changes constitutes your acceptance of the updated policy.